| Q.1 | : | How to apply for a new domestic/commercial connection? |
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| Ans |
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- For load upto 4kw, domestic only, JE of the section is empowered to give the connection, who can be contacted at the substation.
- for load upto 7.5kw,(domestic & commercial both) office of the SDO of the area is to be contacted for connection.
- for load above 7.5kw (domestic & commercial both) office of Executive Engineer is to be contacted for connection.
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| Q.2 | : | How to get the wrong billing corrected ? |
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| Ans |
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The Office of the Executive Engineer is to be contacted for bill correction. |
| Q.3 | : | How to lodge a complaint in case of electrical fault and problem with the supply ? |
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| Ans |
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The substation of the area is to be approached. Toll free No. 1800-800-8752 is also available for lodging complaint. It is advised that why lodging the individual complaint a copy of last paid bill should be shown at the substation . Also,while lodging the complaint on the Toll free No.,the service connection no. should be mentioned. |